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Privacy Policy

Privacy Policy

Introduction

At New York Lottery, we value and respect our users' right to control their personal information. This Privacy Policy explains how we collect, use, and protect your data when using our platform.

Personal Information Collection

When you create an account with us, we may ask for certain personal information such as:

  • Name
  • Email address
  • Password (hashed and securely stored)
  • Date of birth (optional)

We also collect information about how you interact with our platform, including but not limited to:

  • Device type and operating system
  • Browser type and version
  • IP address

Account Registration Information

When creating an account, we ask for a valid email address. We do this to enable two-factor authentication, ensure accurate communication, and allow us to provide support in case of any issues.

Device and Browser Information

We collect information about the device you use to access our platform, including but not limited to:

  • Device type (e.g., desktop, mobile)
  • Operating system
  • Browser type and version

This helps us ensure compatibility with your specific setup and improves overall performance.

Usage Analytics and Behavioural Data

To improve user experience and enhance security measures, we collect non-personally identifiable information about how you interact with our platform. This includes but is not limited to:

  • Browsing patterns
  • Time spent on the site
  • Referral source

This type of data helps us identify trends, ensure a smooth user journey, and create targeted content recommendations.

Cookies and Tracking Technologies

Our website uses cookies (and other tracking technologies) for various purposes, such as:

  • Authentication
  • Session management
  • Analytics collection (only anonymous/ aggregated)
  • Targeted advertising

Please note that we do not use these tools to collect sensitive personal information. If you wish to limit the types of cookies and tracking technologies used on our site, please refer to the Cookies section below.

Communication Preferences

When interacting with our platform or contacting us directly, we may ask about your communication preferences:

  • Email
  • Phone

We respect users' wishes regarding how they would like to receive updates from us. You can update these settings in the My Account area at any time.

Cookies and Data Tracking

New York Lottery uses a variety of third-party cookies to enhance our website functionality and improve user experience. We adhere strictly to guidelines set by the European Union's (EU) ePrivacy Directive, also known as Cookies Regulation. Please refer to our Cookie Policy for more detailed information on how we use these technologies.

Data Storage and Retention

We store your personal data securely using robust encryption standards, protecting it from unauthorized access or misuse. Your account and associated metadata are retained according to our business requirements, after which they may be anonymized/deleted in a manner consistent with applicable laws and regulations.

Security and Account Protection

To ensure the integrity of users' accounts:

  • We store all passwords securely using hashed functions
  • Regular security audits help prevent unauthorized access to your data
  • System logs are regularly reviewed for any suspicious activity

However, by creating an account you acknowledge that there is no absolute guarantee of complete security. New York Lottery assumes reasonable care in protecting user information.

Data Access and Correction

We understand the importance of providing correct and up-to-date personal details. You may request access to or correction of your stored data at any time through our support channels, which are detailed below.

Please note that corrections must be consistent with existing regulatory requirements (e.g., maintaining valid email for communication).

Third-Party Services or Integrations

As part of ensuring platform functionality and providing better services:

  • We utilize third-party libraries/tools to enhance user experience
  • These integrations comply strictly with applicable privacy regulations, including the EU's General Data Protection Regulation (GDPR) and its regional adaptations.

Age Restrictions and Minor Protection

New York Lottery is designed for users aged 18+, unless specifically stated otherwise in a relevant jurisdiction. We understand our users' concerns regarding child protection, and we have implemented several measures to address these issues:

  • Mandatory age verification upon creating an account
  • Clear policies stating minimum age requirements

Please note that our responsibility as an online business stops once the user has verified their eligibility.

Platform Monitoring

In addition to complying with relevant regulations on user data handling and retention (such as those outlined by the EU), we continually improve our security measures:

  • Advanced system monitoring protects against potential vulnerabilities
  • We work closely with external penetration testing specialists

Please understand that our aim is not absolute prevention but minimizing exposure and quick response should any incidents occur.

Your Rights

If you believe your personal data has been compromised or treated inconsistently, please contact us immediately. You can exercise several rights related to personal information stored in an account:

  • Data portability: Transferable to other services
  • Right of objection (opt-out): Specific situations for which processing is allowed without consent

We adhere strictly to applicable regulations and ensure clear explanations on how users may initiate a request or process.

Data Portability

To further support our user-friendly policies, we facilitate transferring your data:

  • To any party specified by the user
  • In machine-readable formats that are widely adopted among service providers for this type of transfer